EatMushroomChocolate Enterprises, Inc. (“Company”, “EatMushroomChocolate”, “we” or “us”) operates the EatMushroomChocolate.com website. This Privacy Policy outlines how the Company collects, uses, and discloses information about you when you use our website and services.
EatMushroomChocolate is dedicated to securing your information. We have implemented physical, electronic, and managerial procedures to protect the information we collect online from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure and reliable, so we cannot guarantee absolute security for your information.
By using EatMushroomChocolate’s website and services, you agree to the collection and use of information as outlined in this Privacy Policy. If you are a resident of the European Economic Area (“EEA”) or a citizen of a European Union (“EU”) member nation, you must expressly consent to the collection, processing, and use of your personally identifiable information before using EatMushroomChocolate’s website and services. EatMushroomChocolate may update this Privacy Policy from time to time, and you agree to review the terms periodically to stay informed of any changes.
1. Information We Collect and Use
We collect both personally identifiable information and anonymous information based on what you submit to us and how you use EatMushroomChocolate’s website and services. The information we collect is used to provide and improve our website and services. EatMushroomChocolate will not use or share your information with anyone except as described in this Privacy Policy.
We may require you to provide certain personally identifiable information, such as your name, phone number, and postal address, to enhance your user experience and enable purchases on our website. We may collect the following information about you when you use our website and services:
- Your name, address, photographs, and any other information you submit
- Your contact information, including email address
- Your demographic information, preferences, and interests
- Information you provide for customer service and support
- Information for payment processing purposes, including credit card or account information
- Messages sent or received through our website
- Transaction details, including information needed to provide products or services
- Your location based on the IP address of your device or mobile location data
- Usage data, collected using cookies
- Other information relevant to customer surveys and/or offers
- Information about your browser, operating system, and language
- Information about the website that referred you to our site
We collect this information for the following purposes:
- Internal record-keeping
- Processing payments for goods and services
- Administering your user account, including notifications and special offers (if consented)
- Ensuring compliance with our Terms and Conditions and regulatory obligations
- Improving the structure, layout, and usability of our website
- Enabling interactive features
- Personalizing repeat visits and usage
- Providing requested information on products, services, news, and offers
- Responding to questions and comments
- Notifying you about changes to our services or website functionality
- Conducting market analysis and research
2. Control of Your Personal Information
You can request the deletion of your personal information by notifying us at support@EatMushroomChocolate.com. You may also decline to provide information requested on our website, though this may limit access to certain features and functionalities, resulting in a reduced user experience.
If you previously allowed EatMushroomChocolate to use your information for direct marketing purposes, you can rescind this permission at any time by contacting support@EatMushroomChocolate.com.
We will not sell, distribute, or lease your information to third parties without your express permission, except as required by law. We may use your information to send promotional materials about third parties if you have indicated your interest.
You can request details of the personal information we hold about you by contacting support@EatMushroomChocolate.com. A small administrative fee may apply for this service. If you believe any information we have is incorrect or incomplete, you can have it corrected by notifying us at support@EatMushroomChocolate.com.
For residents or citizens of the EEA, you have the right to:
- Request access to your personal information
- Prevent the processing of your personal information for direct marketing
- Update any out-of-date or incorrect personal information
- Request the deletion of your personal information
- Restrict the processing of your personal information
- Provide your personal information to a third-party service provider
- Receive a copy of your personal information
Certain requests may be exempt due to legal obligations. Some residual data may remain in our databases, access logs, and records, which may contain personal information.
3. Where We Store Your Information
The information we collect from you may be transferred to and stored at locations outside the EEA, including Canada and the United States. It may also be processed by law enforcement agencies, employees, and independent contractors outside the EEA who work for us or our suppliers. By submitting your information to us, you agree to this transfer, storage, and processing. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
4. How Long We Retain Your Data
We store data as long as necessary to provide products and services to you and others, typically until you terminate your account. Your information will be deleted within nine months after account termination. Retaining your data for this period helps us answer payment or account-related queries and provide information to third parties as outlined in this Privacy Policy. Even after removing information from your profile or terminating your account, copies may still be viewable online if shared with others, stored by other users, or indexed by search engines. EatMushroomChocolate cannot control this and accepts no liability for it.
If you are an inactive user, we may continue to store your information until you cancel your account. You are responsible for updating your preferences or canceling your account.
If your account is terminated by us for violating our Terms and Conditions or if you are considered a threat to our business or users, your information will be retained as long as necessary to protect our business and users.
5. Log Data and Cookies
Whenever you visit our website, we collect information sent by your browser, referred to as Log Data. This Log Data may include details such as your computer’s IP address, browser version, pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other relevant statistics.
Cookies are small files containing data, often used as anonymous unique identifiers. These cookies are sent to your browser from the website you visit and stored on your computer’s hard drive. Our website utilizes these cookies to gather information and enhance our website and services.
Cookies enable us to provide you with a better user experience by monitoring which pages are being utilized. A cookie does not grant EatMushroomChocolate access to your computer or any information about you other than the data you choose to share with us.
We may use both session and persistent cookies on our website, employing various types to operate the site effectively:
- Analytical/performance cookies: These help us count visitors and understand how they navigate our website, improving its performance.
- Essential cookies: Necessary for the operation of our site, these cookies authenticate users and prevent fraudulent use of accounts.
- Functionality cookies: These recognize you on return visits, allowing us to personalize content, greet you by name, and remember your preferences.
- Targeting cookies: These record your visits, pages viewed, and links followed, enabling us to tailor our website to your interests. Information collected may also be shared with third parties for this purpose.
We may also use third-party cookies for website usage statistics and to enhance our marketing efforts:
- Optimization cookies: Allow real-time tracking of users from various marketing channels to assess their effectiveness.
- Partner cookies: Provide marketing metrics to our partners to optimize their marketing efforts.
- Tracking cookies: Follow user behavior on our website for better understanding and improvement of user habits.
You can choose to accept or refuse cookies via your browser settings. If you delete or refuse cookies, some parts and functionalities of our website and services may not be accessible.
6. Links to Other Sites
EatMushroomChocolate.com may contain links to other websites. If you use these links to leave our site, we do not control the other websites or the information they may collect from you. We are not responsible for the content, privacy policies, or practices of any third-party sites or services or the protection of any information you provide while visiting such sites.
7. Third Parties
We may be required by law, such as through litigation, court orders, public or governmental authorities, or regulations, to disclose your information to third parties. We may also disclose information if deemed necessary for national security, law enforcement, or other similar situations, including allegations of infringement of third-party rights.
8. Service Providers
We share your personal information with third-party service providers to facilitate our website functionality and services. These providers assist us with:
- Information and data processing
- Credit and payment processing
- Order fulfillment
- Data management and hosting
- Consumer research or satisfaction surveys
- Service improvements
- Service provision on our behalf
- Maintenance and repair activities
- Website and service usage analysis
These third-party companies may access your information to perform these tasks but are obligated not to disclose or use it for any other purpose. We do not provide your information to third parties for direct marketing without your express consent.
9. Children’s Privacy
EatMushroomChocolate does not knowingly collect personal information from children under eighteen (18) years old. If you are a parent or guardian aware that your child has provided us with personal information, please contact us to delete the information.
10. Contact Us
For any questions regarding our Privacy Policy, please contact us at support@EatMushroomChocolate.com.